Privacy Policy

1. Introduction

Deta Elis Egypt ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you submit a question through the "Which Health Plan is Right for You?" form on our website.

2. What Data We Collect

When you use our question form, we may collect the following information:

• Personal Details: Your name and email address (provided optionally to receive a notification when your question is answered).
• Question Content: The specific health question you submit.
• Technical Data: Your IP address, browser type, and general device information, which are collected automatically for security and spam prevention.

3. How and Why We Use Your Data

The data we collect is used strictly for the following purposes:

• To process and answer your specific health-related question.
• To send you an email notification containing the link to your published answer.
• To protect our platform from spam, abuse, or security threats.

Note: We do not use this form data to send you unsolicited marketing emails or newsletters.

4. Who We Share Your Data With

We do not sell, rent, or trade your personal information. Your name and email are kept strictly confidential and are only accessible to the platform administrators processing your question. We may only share technical data (like IP addresses) if legally required by authorities to prevent fraud or abuse.

5. Data Retention

We retain your question and associated data as long as it remains published on our platform to maintain context for other readers. If you request the deletion of your name and email, we will remove them from our active databases, though the question itself may remain published anonymously for informational purposes.

6. Your Rights

Depending on your location, you have the right to:

• Access: Request a copy of the personal data we hold about you.
• Rectification: Ask us to correct any inaccurate data.
• Erasure: Request that we delete your name and email from our records.
• Withdraw Consent: You can ask us to stop processing your data at any time by contacting us.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Contact Us